Home
Trevor Irons - Mortgage Professional
Residential Mortgages - Frequently Asked Questions
Services

 

1. How impartial are you?

Many brokers that describe themselves as independent will actually work from a panel of different providers that are representative of the market. However I am a truly impartial mortgage broker and deal with all reputable lenders in the UK.

2. Which lenders' products can you offer me?

I will select and recommend the product that best meets your personal and financial circumstances together with your individual needs and preferences. The product that I recommend will be selected from all those available in the UK market that meet your criteria.

You will therefore always obtain the best product available.

3. What will you do for me?

Typically I will provide:

    • Initial general mortgage advice and information plus an indication of products that might be available
    • A detailed Factfind that will ascertain my clients' personal and financial circumstances together with their individual needs and preferences
    • A comprehensive market search to identify the best product for my client
    • A Key Facts Illustration that will provide all the relevant details and costs of the product that I am recommending
    • A detailed explanation of why I am recommending the product
    • Completion and submission of the application and supporting documentation
    • Monitoring the application and reporting progress
    • Resolution of any queries raised by the lender
    • 24/7 availability to deal with my clients questions
    • Recommendations regarding mortgage protection plus competitive quotes

4. How do you operate?

Over the telephone, by post and email. This means that I am in the office all of the time and therefore easily available to all my clients. As my clients have different demands on their time I can also be contacted in the evening and on weekends.

5. Are you regulated by the Financial Services Authority (FSA)?

Yes, details of my registration and what do if you have a complaint are shown in the document "Key Facts about our Services" which is given to all my clients.

6. How will you be paid?

In two ways:

    • I receive commission from some lenders. I see this as being the lenders payment to me for the amount of work that I do on their behalf.
    • I charge my clients a fee, which varies according to the size of the mortgage, the amount of work involved in arranging the mortgage and the value I provide. The fee is advised to my clients at the time a mortgage is recommended and charged only on successful completion of the transaction. For the year-to-date the average fee has been 0.2% of the advance,

7. Some advisers don't charge a fee. Why do you?

For a number of reasons:

    • First and foremost, I do an excellent job on behalf of my clients. I spend time ensuring that I understand their needs and circumstances thoroughly and I find them the very best deal in the market. I take away all the hassle of arranging the mortgage and dealing with the lenders' call-centres and am available personally 7 days a week. I have been in the industry for more than 25 years and use all my experience on behalf of my clients. My clients think all of that has a value, because they come back to me and recommend me to their friends and colleagues.
    • If a broker doesn't charge the client a fee he has to be paid by the lender. On many occasions the very best deals are offered by lenders who don't pay a commission. Therefore, in my experience, those deals are not offered by brokers who don't charge a client fee.
    • I have seen examples where brokers that don't charge a client fee will select a deal from a lender that pays them the most commission, even though it may not be the best product for the client.
    • Often brokers that don't charge a fee will try to recoup that sum by earning commission by selling inappropriate mortgage protection products.
    • By having the latest sourcing technology, I also have access to a range of exclusive products that can't be found elsewhere.


8. What other services can you offer me?

I will undertake an assessment of my clients' mortgage protection needs and make appropriate recommendations which take into consideration the level of client risk and existing provisions

9. What can you offer me that a lender can't?

A high level of professionalism and service.

Impartial advice, access to the most suitable and competitive deals on the market, and assistance through the application process and beyond.

Access to special deals which wouldn't be available direct from the lender, and clients' legal or valuation fees could be refunded too.

10. What next?

I will ensure that every aspect of your mortgage is completed satisfactorily, but this doesn't mean the end of the relationship. I will offer ongoing support and get in touch with you when your special rate expires and you're due to remortgage.

For a no-obligation initial consultation call me on 01626 200305

Your home may be repossessed if you do not keep up repayments on your mortgage. There may be occasions where we may charge a fee, which may depend on your circumstances. In these situations we will inform you at an early stage, the fee being no more than 1.75% of the total loan amount.

Trevor Irons is a fully qualified and authorised Adviser of Mortgage Force Ltd of 7 Riverside Court, Pride Park, Derby, DE24 8JN. Mortgage Force Ltd is authorised and regulated by the Financial Services Authority (301046).

Benefits
Products
Best-buys
Calculators
Contact Us
Register
FAQs
About Us
Take our Mortgage Challenge - you can only win!
FSA